Privacy Policy — Veloda Live

Last updated: October 29, 2026

The Arabic text is the main text for consumers in Egypt. For other readers, the English version prevails over translations.

Veloda Live is a control program for live video switching. This page says what it collects, what it does not, and where it connects.

Who is responsible, and the law

The controller of your data is Veloda; contact: support@velodaapp.com, or WhatsApp or Telegram. We handle personal data under Egypt's Personal Data Protection Law No. 151 of 2020 and its Executive Regulations (Ministerial Decree 816 of 2025) and, for customers in the EU, the EEA and the UK, under the GDPR.

The short version

Your video, audio and show stay on your PC. Veloda Live does not upload any of it to us. We collect only what is needed to run the trial and the licence.

What we collect, why, and on what basis

Your email address, when you start the trial or buy. Purpose: to give you the trial or the licence and to contact you about it. Basis: your consent for the trial email; the contract (licence) for a purchase.
A PC number, made from your hardware identifiers as a hash. It cannot be read back into the identifiers. Purpose: one licence per PC and one trial per PC. Basis: the contract (licence).
Your licence key and plan. Purpose: to run the licence. Basis: the contract (licence).
For purchases: the payment reference and the mobile number the payment came from. Purpose: to match your payment and to handle refunds. Basis: the contract (licence) and our accounting duties.
The program version. Purpose: to offer you updates. Basis: the contract (licence).

What we do not collect

We do not upload or receive your video, audio, recordings, scene names or any other content. Video goes only where you yourself send it, to your streaming platform. Everything else stays on your PC. There is no advertising, no profiling, and we do not sell or share your data. Veloda Live is not a service for children.

Where the program connects

velodaapp.com, for licence checks and for updates.
A public speed-test server, only when you run the internet test yourself.

Payments are handled by InstaPay or Vodafone Cash, or by Lemon Squeezy for card payments, under their own privacy policies.

How long we keep it

Licence records are kept while the licence exists, and afterwards as long as accounting requires. Trial emails are deleted on request.

Your rights

You have the right to access your data, to correct it, to have it deleted, to withdraw your consent, and to object to its use. To use any of these, email support@velodaapp.com. We answer within 30 days. You can also complain to the Egyptian Personal Data Protection Centre or, if you live in the EU, the EEA or the UK, to your local data protection authority.

Security

Everything between the program and our server is encrypted in transit with HTTPS. The PC number is a one-way hash, and the licence is digitally signed.

Service providers outside Egypt

Some providers process data outside Egypt: Cloudflare (hosting), Resend (sending email) and Lemon Squeezy (card payments). These transfers are limited to what is needed to run the service.

Children

Veloda Live is not directed at children under 13, and we do not knowingly collect their data.

Changes

If this policy changes in a way that matters, the date above changes with it.

Contact

Questions about privacy? Email support@velodaapp.com, or write to us on WhatsApp or Telegram.